If you still don't see your subscription, use the instructions to cancel the purchase through. If you purchased a Fitbit Premium subscription in your phone’s app store, but you don’t see your subscription in the Fitbit app, follow the steps below to restore your purchase. For more information, review our Fitbit Premium Membership Prepaid Card Terms and Conditions.Ĭancel your subscription through your phone’s app store. Your recipient redeems their membership at /redeem. Note: To give a Fitbit premium membership as a gift, purchase a 1-year Fitbit Premium membership digital gift card, available in some regions at certain retailers. For instructions on how to cancel your Fitbit Premium subscription, see How do I manage or cancel my Fitbit Premium subscription? About 1-3 days after your canceled subscription expires, you’ll see an offer in the Fitbit app to begin the trial. If the Fitbit device you purchased indicates that it includes a trial to Fitbit Premium, but you are currently a Fitbit Premium member, then you must cancel your Premium subscription in order to be able to activate the trial.
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